Privacy Policy

Welcome to Dilipverse ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at hello@dilipverse.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website. The personal information we collect may include the following:

• Personal Details: Name, phone numbers, email addresses, mailing addresses, and contact preferences.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled securely by our payment processor (Razorpay) and we do not store full credit card details.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the information we collect or receive to:

• Facilitate account creation and logon process.
• Fulfill and manage your orders, payments, returns, and exchanges.
• Send administrative information to you, such as product, service, and new feature information, or changes to our terms, conditions, and policies.
• Deliver targeted advertising and promotional communications, subject to your consent where required by law.
• Protect our Services from fraud or malicious activity.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing via Razorpay, delivery partners for shipping).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to request access, correction, or deletion of your data. To exercise these rights, please contact us using the information provided below.

8. Contact Us

If you have questions or comments about this notice, you may email us at hello@dilipverse.store or by post to:

Dilipverse
Jaipur, India